Returns & Exchanges
At SPARK PAWS, we want you and your dog to be 100% satisfied with your purchase. We offer a 30-day window for returns and exchanges on all items in original, hair-free condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Ensure items are clean and free of pet hair; place them back in their original packaging with all tags still attached.
Print and Ship
Download your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing